Neonatal nurse led services that support new parents to confidently care for their newborn baby.
About us
Caroline Tunley and Katherine Williams are the founders and owners of Serenity Neonatal Clinic, Cheshire. We are both experienced senior neonatal nurses, with a wealth of knowledge and expertise in our specialist nursing area of the intensive care of the neonate. Together we have worked hard to create a service where our passion for providing outstanding family centred care, along with our newborn expertise, is used to support parents from the beginning of their parenting journey, to become confident in all aspects of caring for their baby.
Speaking to parents we recognised that support services are lacking for parents in the early weeks with their newborn, leading to parents’ not knowing who to turn to for support, and their mental health declining and families suffering in the long term as a result. We knew we could change this, so we have drawn upon on our skills, expertise, and the FiCare model, combined with our knowledge, dedication, and teamwork leading to the creation of the Serenity Neonatal Clinic. We named our service ‘Serenity’, because we strive to support parents to be calm and have peace of mind in the chaotic, noisy world of parenting.
We are pleased to offer support services and education for parents and families of newborn babies, in order that they step into caring for their baby feeling confident and equipped to meet baby’s needs; our ultimate aim, to reduce parental stress and anxiety, allowing them to focus on enjoying their time with their baby.
The clinic offers a holistic approach to caring for your family, with education classes, physical and mental wellbeing support, infant feeding support & group advice and support sessions, along with a free support session monthly for NICU graduates where we support families of babies born prematurely or sick as a little nod to where we started. The clinic is based in Cheshire in the picturesque Crewe Hall farm complex, just outside of Crewe, with a dedicated clinic room for appointments and beautiful teaching space for you to enjoy both before and after the arrival of your baby.
We look forward to welcoming you to our clinic and working alongside you to support your family at this exciting time.
Meet the team
Caroline
Caroline started her nursing career qualifying as a Children’s nurse BSc (hons) from Keele University, she has worked since qualification as a neonatal nurse where she qualified in speciality in ‘intensive care of the neonate’ from the University of Manchester. She has a wealth of experience working with families and babies who have been born prematurely or sick working across all 3 levels of neonatal care. Caroline is passionate about FiCare and empowering families to care for their child, and very much enjoys working in partnership with families.
Prior to her nursing degree she studied a psychology degree at the University of Huddersfield BSc (hons) and has a deep Interest in the psychosocial aspects of being a new parent and its implications. She is very experienced in supporting families through challenging times such as perinatal mental health concerns and feeding difficulties. Caroline has also undertaken a counselling qualification and ‘understanding the autism spectrum’ qualification to better support the families in her care and is committed to continually updating her knowledge and skills.
Caroline’s most recent course has seen her become an accredited baby massage teacher, where she intends to put her new skills and her knowledge of the newborn together to assist parents to achieve a close and loving bond with their baby through the power of touch in our baby massage class.
Katherine
Katherine initially qualified as adult nurse BN(hons) from the University of Chester, then worked as a community nurse in the local area. After a back injury she moved to neonatal nursing and instantly found a true love for the role, and a passion for family integrated care and supporting parents through education. Katherine qualified in speciality ‘intensive care of the neonate’ Level 7, at the University of Manchester and since moving to neonatal nursing has worked with the families of many sick and preterm babies.
Katherine has a real passion for supporting parents ensuring that they are confident to care for their baby. She is experienced in all aspects of supporting parents including breast/bottle feeding support, peri-natal mental health and parent education. Katherine is also a Resuscitation Council UK trained basic life support instructor (BLSi) and will also be running emergency first aid for the newborn/infant classes for parents, grandparents and carers. Teaching how to manage emergency situations as well as an understanding of when to seek support and where to seek it when your baby is unwell.
Katherine’s special interest lies in supporting foster children within neonatal care and after becoming a foster carer and the subsequent adoption of her son this became even more important to her. Knowing how important early development is especially for babies with complex needs, Katherine has completed a qualification in infant development which she intends to put to use in our foster carer support class, and baby sensory class, in order to support the physical and brain development of your babies.
Sophie
Sophie completed her nursing degree in Children’s Nursing (BN hons) at Bangor University and began her nursing career in paediatric critical care (PICU), caring for the sickest children of all ages. It was during this time that she discovered her passion for neonatal nursing. Since 2017, Sophie has been working as a neonatal nurse and has completed a specialist qualification in intensive care of the neonate, working to support parents of preterm and sick babies, delivering outstanding care.
Sophie’s special interest and passion lie in supporting all parents on their breastfeeding journey. She brings a wealth of experience and knowledge that has benefitted numerous families in her role, and her troubleshooting hints and tips will be invaluable in our support clinic and breastfeeding masterclass sessions. She is BFI trained and will soon be completing breastfeeding councillor training.
In addition to her professional experience, Sophie is a busy mum of two girls. She brings a wealth of personal insight, having breastfed her own children very recently and she understands first-hand the challenges associated with breastfeeding a first and second baby. She also holds special interests in the ‘fourth trimester’, infant sleep and child development and plans to develop our services to include these in the future. She brings a holistic, person-centred approach to supporting our families which we welcome at Serenity Neonatal Clinic.
Courses and Education
Our Courses
All of our sessions are fully inclusive, adaptable, and fully supportive of the LGBTQIA+ and neurodivergent community, and we are happy to adapt any sessions or teaching materials to suit your needs. Please let us know at the time of booking if you a require a 1:1 session which we may be able to offer at an additional cost or any adapted teaching. Solo attending parents/grandparents are welcome to bring a support person with them or discuss with us a reduction in course fee as a solo attendee prior to booking.
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Our Services
Baby Development
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